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Server unavailable errors

Posted: Tue Jul 23, 2024 2:11 pm
by CarrieIves
@matt I have been getting errors such as
image.png
today. Is something going on?

Re: Server unavailable errors

Posted: Tue Jul 23, 2024 6:35 pm
by matt
Yeah, something's happening. I'm on it.

Re: Server unavailable errors

Posted: Wed Jul 24, 2024 10:58 am
by matt
Whatever it was, it was intermittent and seems to be over now. Might have been a backup or an update being performed. The logs didn't reflect anything recognizable. We've had a fair number of attempted spam registrations, so it might also have been a spike in malicious traffic/DDoS. Nothing appears to be wrong.

Re: Server unavailable errors

Posted: Wed Jul 24, 2024 11:37 am
by DanPihlaja
On a possibly different note, every time I open the watercooler talk thread, I get these message across the top of the screen:
image.png
I am using firefox that is managed by IT, so it could be an internal problem, but I wanted to point it out in case it is related.

image.png

Re: Server unavailable errors

Posted: Wed Jul 24, 2024 12:02 pm
by matt
DanPihlaja wrote: Wed Jul 24, 2024 11:37 am On a possibly different note, every time I open the watercooler talk thread, I get these message across the top of the screen:
image.png

I am using firefox that is managed by IT, so it could be an internal problem, but I wanted to point it out in case it is related.


image.png
Uhhhhh, are you opening from a saved page? There was a time when there was something different in the header, but that has been a while. The addin is even gone.

Re: Server unavailable errors

Posted: Wed Jul 24, 2024 12:15 pm
by JSculley
matt wrote: Wed Jul 24, 2024 12:02 pm Uhhhhh, are you opening from a saved page? There was a time when there was something different in the header, but that has been a while. The addin is even gone.
Happens in Chrome as well:
image.png
Not a saved page. I went there via Main Page......Kitty Dump....Watercooler Talk. I tried with an Incognito window as well, same message.

I've been seeing that message for a while, so it's not likely related to yesterday's hiccup.

Also, it looks like that plugin is still loading:
image.png

Re: Server unavailable errors

Posted: Wed Jul 24, 2024 12:43 pm
by SPerman
If I click on the main link for the "Watercooler Talk" I see the problems in the header.



If I click on the link for the latest page, the header looks normal.
image.png
I see the same behavior out of the "Jokes" thread.

Re: Server unavailable errors

Posted: Wed Jul 24, 2024 3:46 pm
by Frederick_Law

Code: Select all

[phpBB Debug] PHP Warning: in file [ROOT]/ext/kinerity/bestanswer/event/main_listener.php on line 514: Undefined array key "poster_answers"
[phpBB Debug] PHP Warning: in file [ROOT]/ext/kinerity/bestanswer/event/main_listener.php on line 514: Undefined array key "poster_answers"
[phpBB Debug] PHP Warning: in file [ROOT]/ext/kinerity/bestanswer/event/main_listener.php on line 514: Undefined array key "poster_answers"
[phpBB Debug] PHP Warning: in file [ROOT]/includes/functions.php on line 4149: Cannot modify header information - headers already sent by (output started at [ROOT]/includes/functions.php:3027)
[phpBB Debug] PHP Warning: in file [ROOT]/includes/functions.php on line 4149: Cannot modify header information - headers already sent by (output started at [ROOT]/includes/functions.php:3027)
[phpBB Debug] PHP Warning: in file [ROOT]/includes/functions.php on line 4149: Cannot modify header information - headers already sent by (output started at [ROOT]/includes/functions.php:3027)
[phpBB Debug] PHP Warning: in file [ROOT]/includes/functions.php on line 4149: Cannot modify header information - headers already sent by (output started at [ROOT]/includes/functions.php:3027)

Re: Server unavailable errors

Posted: Wed Jul 24, 2024 4:20 pm
by matt
Frederick_Law wrote: Wed Jul 24, 2024 3:46 pm

Code: Select all

[phpBB Debug] PHP Warning: in file [ROOT]/ext/kinerity/bestanswer/event/main_listener.php on line 514: Undefined array key "poster_answers"
[phpBB Debug] PHP Warning: in file [ROOT]/ext/kinerity/bestanswer/event/main_listener.php on line 514: Undefined array key "poster_answers"
[phpBB Debug] PHP Warning: in file [ROOT]/ext/kinerity/bestanswer/event/main_listener.php on line 514: Undefined array key "poster_answers"
[phpBB Debug] PHP Warning: in file [ROOT]/includes/functions.php on line 4149: Cannot modify header information - headers already sent by (output started at [ROOT]/includes/functions.php:3027)
[phpBB Debug] PHP Warning: in file [ROOT]/includes/functions.php on line 4149: Cannot modify header information - headers already sent by (output started at [ROOT]/includes/functions.php:3027)
[phpBB Debug] PHP Warning: in file [ROOT]/includes/functions.php on line 4149: Cannot modify header information - headers already sent by (output started at [ROOT]/includes/functions.php:3027)
[phpBB Debug] PHP Warning: in file [ROOT]/includes/functions.php on line 4149: Cannot modify header information - headers already sent by (output started at [ROOT]/includes/functions.php:3027)
How long has this been going on?

Re: Server unavailable errors

Posted: Wed Jul 24, 2024 4:41 pm
by Frederick_Law
Didn't notice the PHP Warning until I see the post here.
Followed SPerman's instruction to get it.

Yesterday was non-stop 404 and 500 errors. Refresh a few times and it'll go away.

You got "CrowdStriked"? LOL

Re: Server unavailable errors

Posted: Wed Jul 24, 2024 5:26 pm
by matt
SPerman wrote: Wed Jul 24, 2024 12:43 pm If I click on the main link for the "Watercooler Talk" I see the problems in the header.



If I click on the link for the latest page, the header looks normal.

image.png

I see the same behavior out of the "Jokes" thread.
Ok, I didn't see the problem, but the watercooler was definitely slow. I disabled the Best Answer addin temporarily. Do you still get the error?

Re: Server unavailable errors

Posted: Wed Jul 24, 2024 5:37 pm
by CarrieIves
This is what I got at the top of the "watercooler" post
image.png

Re: Server unavailable errors

Posted: Wed Jul 24, 2024 7:10 pm
by JSculley
matt wrote: Wed Jul 24, 2024 5:26 pm Ok, I didn't see the problem, but the watercooler was definitely slow. I disabled the Best Answer addin temporarily. Do you still get the error?
Error is gone for me. Both the Watercooler and Jokes Topics.

Re: Server unavailable errors

Posted: Thu Jul 25, 2024 8:08 am
by DanPihlaja
matt wrote: Wed Jul 24, 2024 5:26 pm Ok, I didn't see the problem, but the watercooler was definitely slow. I disabled the Best Answer addin temporarily. Do you still get the error?
I do not see the error any more either.

Re: Server unavailable errors

Posted: Thu Jul 25, 2024 3:18 pm
by Frederick_Law
@matt
Getting the 500 then 404 error loop on reload on main page.
Reload enough times and it'll get in.

Re: Server unavailable errors

Posted: Thu Jul 25, 2024 3:56 pm
by SPerman
First this
image.png
Then this
image.png
For me, it started about 3:15 EDT.

Re: Server unavailable errors

Posted: Thu Jul 25, 2024 9:15 pm
by matt
SPerman wrote: Thu Jul 25, 2024 3:56 pm First this
image.png

Then this

image.png

For me, it started about 3:15 EDT.
Yeah, everybody hold tight. I've got the hosting service working on this.

Re: Server unavailable errors

Posted: Fri Jul 26, 2024 10:40 am
by matt
It appears that there was some very minor hacking damage. I was able to replace a couple of damaged files with back up data, and things appear to be back to normal. I'll try to reinstate the Best Answer add in, and see if that was the source or the victim. Just keep reporting any problems.